At European Care Group we sometimes collect the information you provide us with and keep this on file for our reference. Below we have outlined all the situations where we save this information and what we use it for to give you complete peace of mind about your data. If you would prefer not to send your data via email/the website, feel free to give us a call or write to us for more information, you can find our details on the contact us page.

What information do we collect?

When you contact European Care Group by email or by submitting an enquiry via our website, we may keep this on file as a reference of the request/comment. We may also use Cookies to collect information about how you used our site. For more information on our Cookie policy read our terms and conditions of use page. We take great care of your information and take every reasonable precaution we can to protect your data.

Why do we need your data?

We keep records of enquiries and complaints to improve the website and our service, and (if you have given permission to be contacted in this way) we will also store your data to send you information about our latest news and developments.

What if you don’t want to receive European Care Group news?

Anytime you supply information to us on the this website, you will be asked if you would like to opt out of receiving marketing information about European Care. Marketing information includes but is not limited to:

• News updates
• Promotions
• Surveys and feedback requests

If you do not want this information simply check the tick box which says ‘opt out’ and we will ensure your information is not on our mailing list.

What about third party companies?

We will not share your information with any third party organisation without your express permission. We will, however, share your information with companies within the European Care Group and in the event we are sold or bought out this extends to the purchasing company. We reserve the right to change this policy at any time, we will update this page as soon as any changes come into force.